SHIPPING RATES AND DELIVERY TIMES

UK Delivery

IMPORTANT NOTE: Orders must be received by 2pm Monday-Friday to be processed the same day. Any item ordered after 2pm or at the weekend or bank holiday will be processed and dispatched the next working day. Please bear this in mind with our Next Day promise.

If you submit your order before 2pm GMT (Monday-Friday) it will be dispatched the same day. Orders placed after 2pm will be sent the next working day.

Please note that delivery times are estimates only and are not guaranteed, due to circumstances out of our control. We are not able to refund delivery costs in the event the delivery date falls outside of the provided estimates. Working days are Monday to Friday. Deliveries cannot be made on a Sunday or on Bank Holiday.

Express/Next Day Service
Orders placed for Express/Next Day service before 2:00 PM GMT Mon-Thurs will ship out the same day and will arrive the following day (excluding weekends and holidays) Please note: at this time weekend delivery is not available. Next Day Service is not available to all UK postcodes and will be offered at checkout if available to your address. As this service is not guaranteed, we are not able to refund delivery costs in the event the delivery date falls outside of the provided estimate.

Northern Ireland
Orders to Northern Ireland will be dispatched via our courier service and should be delivered within 3 - 5 days.

Channel Islands
Orders to the Channel Islands will be dispatched via Royal Mail Tracked service and should be delivered within 3-5 Days. Royal Mail delivers Monday to Saturday.

British Forces Post Office (BFPO)
Orders to a BFPO will be dispatched via our courier and should be delivered within 3-5 Days.

International Delivery

Orders to the below countries will be shipped by Royal Mail to rest of the world.  Delivery should occur within 3 - 10 working days but on few occasions can take longer. Unfortunately we do not currently offer an Express Delivery option on international orders.

Customs Charges Import Charges 

For the EU, there are no customs or duty charges.

For the rest of the world, there may be customs charges if you order over a certain amount. Any customs or import duties are charged once the parcel reaches the destination country. These charges must be paid by the recipient of the parcel.

Unfortunately, we have no control over these charges, and cannot advise you what the cost will be, as customs policies and import duties vary widely from country to country.
We recommend you contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.

VAT
VAT will be charged on all orders shipped within the EU. VAT will not be charged for all non EU countries including Channel Islands and Isle of Man.